Customer care
Exchange & Returns
- Exchange within 3 days. Exchange requests are accepted within 3 days, subject to stock availability.
- Sale items. Products purchased on sale or at a discount are not eligible for exchange.
- Accessories. Accessories cannot be exchanged.
- Return at delivery. You may return a parcel at the time of delivery by paying the delivery charge.
- After receiving. Once a parcel has been received, returns and refunds are not available.
- No store pickup. Online orders are delivered to the address provided at checkout. Store pickup is not available.
- Faulty item? Contact us within 24 hours of receiving it and a replacement will be sent.
See the full Shipping & Exchange Policy for delivery times and Cash on Delivery, or contact us.