Nationwide Cash on Delivery · Inside Dhaka 2–3 days · Outside Dhaka 3–5 days

Customer care

Exchange & Returns

  • Exchange within 3 days. Exchange requests are accepted within 3 days, subject to stock availability.
  • Sale items. Products purchased on sale or at a discount are not eligible for exchange.
  • Accessories. Accessories cannot be exchanged.
  • Return at delivery. You may return a parcel at the time of delivery by paying the delivery charge.
  • After receiving. Once a parcel has been received, returns and refunds are not available.
  • No store pickup. Online orders are delivered to the address provided at checkout. Store pickup is not available.
  • Faulty item? Contact us within 24 hours of receiving it and a replacement will be sent.

See the full Shipping & Exchange Policy for delivery times and Cash on Delivery, or contact us.

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